Record adjustment

Through this functionality you can mark the records as "adjusted" so that they remain part of the total reconciliation but are excluded from the automatic reconciliation process.

What is the record adjustment for?

The record adjustment is useful when it is expected that some unreconciled records cannot be associated with another from the counterpart source, therefore you want to exclude them so as not to affect the reconciliation metrics but still have visibility of them.

The records will be excluded from both the automatic reconciliation process and the calculation of allocation percentages.

Remember that if at any time you want the previously adjusted records to enter the reconciliation process, you can reverse the adjustment and they will go to UNRECONCILED status, which will allow them to be reconciled both automatically and manually.

How to create a record adjustment?

Step 1 - Apply Filters

You must first filter the records you want to adjust to see how to do this, you can consult our Filter application article.

Then, from the reconciliation table, in the "Management" group of options, click on the Record Adjustment button.

Remember that only the UNRECONCILED and LOCKED UNRECONCILED records can be adjusted.

Step 2 - Tags and Comments (Optional)

If you wish, you can create a label and a comment for the records to adjust.

This is optional and in your reconciliation table you will be able to see in the STATUS, COMMENT, USER and TAG columns which items were adjusted, comments, user who created them and tags respectively.

When you're ready, click "Adjust" to change the status of the selected records.

How to reverse a record adjustment?

Step 1 - Apply Filters

Filter the records you want to reverse, to see how to do this, you can consult our Filter application article.

Step 2 - Revert Adjustment

Click on “revert settings”. These items will now go into UNRECONCILED status and will be available in the process of and .

View adjustments in Dashboards

In the dashboards module you will be able to see which records were adjusted and how much is the reconcilable total, which corresponds to the total of the records in RECONCILED and UNRECONCILED status.

The differences with the source total correspond to adjusted items that are not part of this reconcilable total.

• If you empty this reconciliation or any resource related to it, you will lose the adjustments you have made.

• When the records are adjusted, they will NOT be taken into account in the calculation of the reconciliation metrics.

• Adjusted items can only be manually reconciled.